You can return services purchased via www.cihangiryoga.com in 14 days as of your purchasing date. Please note that, the services/packages not used in campaign term shall be accepted for return.
We do not take any responsibly or we can not change the product unless the required steps are not accomplished as mentioned in our web site.
All invoices of the service subjected to return shall be submitted/delivered to our address at; Pürtelaş Hasan Efendi Mah. Meclisi Mebusan Yokuşu No:15 Kat:4/5 No:5 Beyoğlu/İstanbul attention to Cihangir Yoga Hizmetleri ve Ürünleri Yayımcılık Ticaret ve Sanayi A.Ş.
We would like to inform you the below mentioned issues for return;
There shall be no return of money if the membership has been used by any 3rd party other than the purchaser or the membership has been transferred to any 3rd party.
In the event that the member has been moved to another City then the money return can be realized upon the submission of the official document evidencing the new residency.
The money return can not be realized due to health problems however we suspend your membership due to the term of doctor’s note for cure period.
We deduct the used services from the campaign packages asked to be returned and the balance amount shall be sent to the member’s bank account.
You can make your claims for changing or return by choosing one of the options below;
Money Returns: you can return the service you have purchased in 14 days as of the acceptance/signed of your Purchasing Agreement. As of the delivery of the documents evidencing the payment of the service to be returned then your payment shall be returned to your credit card or your bank account in consider with your payment method. If the service has been used then, the used term shall be deducted, and balance shall be returned. We would like to remind you that, for the services subjected to campaign terms, the deduction shall be calculated from the prices of normal fees.
Changing with other membership package: you can change your purchased service with another corresponding service during the campaign term or membership term. Your request shall be evaluated by Cihangir Yoga in accordance with availability of the requested program. Otherwise you will be expected to continue to use current services. In this option there will be no return of money.
We can not guarantee your return or changing request which made without our confirmation.
Please also notify our customer service authorities for your change or return reason.
Our customer relations will get in touch with you as soon as possible as of the receipt of your request.
Please do not hesitate to contact us for return policy and all other queries with writing to our e-mail address firstname.lastname@example.org
Cihangir Yoga Hizmetleri ve Ürünleri Yayımcılık Ticaret ve Sanayi A.Ş.